Effective January 1, 2022 until further notice: we will not be accepting any exchanges or returns after items have been shipped. If you wish to exchange or cancel an order before your items have been shipped please email firstname.lastname@example.org and will get it taken care of for you. We will fix any mistakes made on behalf of the company.
If the product you received is deemed defective your order is eligible for a return or exchange.
We want to thank you all for your understanding and continued support.
I RECEIVED A DEFECTIVE / WRONG PRODUCT
We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email at info@247HuntCo.com to notify us of the mix up. Please include your order number, name and email used on the order. Make sure to specify the issue: original product ordered as well as the actual product you received including the style/design, color and size. Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.
My order says delivered but I have not received it, what should I do?
USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office.
Shipping Address Issues
24.7 Hunt WILL NOT BE HELD LIABLE for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.
It is the customer’s responsibility to provide the correct information before submitting their order. If your item has not been shipped you may email us at info@247HuntCo.com to correct the shipping address. If your item has already been shipped we are unable to correct the shipping address.
If your order is returned to our facility by USPS due to any address discrepancies you will be completely refunded.
Why is my order still in “Pre-shipment”?
Tracking numbers are sent to your email as soon as your order’s label is printed. This means that the shipping process has begun and your tracking number will update as soon as USPS scans your order in. This does not mean your order is lost, it is not uncommon for an order to remain in pre-shipment for multiple days. Please only contact us about this if your order has surpassed the estimated time for shipment.
All pre-ordered items are non-refundable. Once an order has been made for any exclusive pre-order drop we can not cancel, refund, or exchange an item. All sales are final. Please allow up to 30-60 business days for your items to ship. All pre-order updates will be made via our social media platforms (Instagram, Facebook, TikTok, etc.)
It is uncommon but under the unfortunate circumstance that an item has been oversold and we are not able to ship said item with your order you will be refunded for the missing item and the remainder of your order will ship. If your whole order consists of that one item you will be refunded shipping also.
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